The effects of sector characteristics on accountability relationships in service delivery Claire Mcloughlin with Richard Batley Overseas Development Institute Working Paper 350 Results of ODI research presented in preliminary form for discussion and critical comment ODI at 50: advancing knowledge, shaping policy, inspiring practice • www.odi.org.uk/50years 978 1 907288 81 4 Note that the ‘nature of the good’ and ‘market failure’ are widely used terms, whereas task and demand characteristics are categories used here by the authors to cluster other factors that recur in the literature. Nature of good •Rivalry •Excludability Market failure characteristics •Monopoly tendency •Positive or negative externalities •Information assymetry •Merit Task-related characteristics •Measurability and visibility of outputs •Discretion of frontline staff •Transaction- intensity •Variability •Professionalisation Demand characteristics •Frequency of use •Predictability of use •Territoriality •Political salience
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